Blog

  • How to increase sales via TXT!

    TXTDo you find that your clients often don't have the time to talk to you on the phone and your emails get lost amongst the thousands of other emails they receive every day? Most clients own and use a mobile phone and keep it on them 24/7. Using a tool such as MySMS can save you time and increase your sales simply by sending a text message.

    Modules such as MySMS allow you to send text messages from your computer to your client's mobile phones. There can be multiple recipients and TXT's can be scheduled for particular dates. This is useful for reminding clients about meetings, events, billing or sales promotions. Templates can also be set up to save you time when you need to send regular TXT's for the same purpose.

    Here are 5 ways MySMS can increase your sales:

    1. Follow-up your sales: Customers like nothing more than to be assured they have made the right choice buying from you. TXT them a few days after the sale thanking them for their business and offering a number to call if they need any help or anything further. This will increase recall rates, increase repeat purchase and hugely increase positive word of mouth amongst peer groups - essentially free advertising!
    2. TXT lapsed customers: Try to get a list of customers from your database who haven't bought for 6 months and TXT them out an offer to encourage them back to you. So long as they had a good experience last time, this is one of the fastest ways to gain new sales.
    3. Text enable your advertising: Allow people to respond by TXTing you. On average around half of respondents will choose to do so if you include a TXT response on your advertising and often those people would not have responded so you increase response rates.
    4. Keep a customer informed during the order process: TXT them when you have received the order, when payment has been taken & when it has been dispatched with a delivery time estimate. This has been proven to dramatically increase repeat orders and positive word of mouth.
    5. Keyword: Allow people to TXT in a keyword to receive special offers from you by text message (Keyword could be advertised on radio, website, poster or print advert).

    Don't forget, TXT messages are like email and subject to the Unsolicited Electronic Messages Act 2007. This means that if requested by the recipient, you must remove them from your messaging list.


    Brynn Neilson About
    Brynn

     

      Like this post? Share with your friends:
    • Facebook
    • Google+
    • linkedin